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When we bought this great TV we took the advice of a wise young nephew and purchased an extended warrantee - just in case. It, too is a great set. The power circuit failed.
But at the close of the 1st year it started having a problem powering up. They offerred replacement or buy out with an exceptional deal. The TV was everything we could ask for.
Unfortunately that would have resulted in an expensive repair, more than the TV was worth.As fate would have it, I waited a week too long to call about it, so it was no longer under manufacturer's warrantee.THANK THE HEAVENS ABOVE - we listened to our nephew and had spent the extra $250 for an extended warrantee with "NEW". It got worse, and worse. Finally, I called about it.
We took the buyout and purchased another Samsung 40" LCD HDTV. But we also purchased another extended warrantee from "NEW" - just in case.
Having owned an earlier model Samsung LCD, it was an easy choice to upgrade to this 1080p model. The picture is even better than the 720p model we still have and the handling of actions shots is better although fast moving water creates still a slight problem with picture break-up. No maintenance problems after a year and half of ownership.
I bought this tv for my gameroom which is my 3rd bedroom. I've also looked at Sony, Panasonic, Toshiba, Sharp, and LG but Samsung seems to give me more bang for the buck. The 40inch tv is the perfect size for the small room but those who want one for their living room might want to look at a larger screen size. The picture is crisp, images are sharp, the audio is a lacking somewhat but not enough to drop a star. No buyers remorse here. You really can't go wrong with Samsung.
I paid a lot of money for this TV in 2007. When I turn it on, it tries to turn on, then turns off, then turns on, etc. If I turn the TV off, and turn it back on, it comes on without recycling on and off like it does initially, and the little pink dots are gone. The technician told me that the failure rate on new electronics is about 3% so it's rare. So if you see it getting worse (starts out as pink dots, then stripes, then won't turn on), it's the power board.
Turned the TV off and on again and got a good picture. It was the power board that was failing progressively. When I bought the TV from Amazon, I also bought the extended 4yr warranty. They diagnosed the problem over the phone based on my description of what was happening, ordered the power board, and then just came this morning and installed it. today and a service rep is coming next week. I paid $1800 for this TV just shy of 2 yrs ago and around $300 for the extended warranty with NEW through Amazon. I had the extended warranty with NEW and the first company they set me up with never showed. Today the pink dots were replaced by a solid screen of colored lines.
The TV is now beginning to fail (Feb 2009). They then set me up with Falcones Electronics in Media Pa. I bought this TV May12, 2007 and the extended warranty thru Amazon. I called and asked for a different repair company that was closer geographically to my home.
I called N.e.w. I paid $1800. So hopefully, this will turn out well and the extended service contract will prove to be worthwhile. Let the fun begin. My LCD is better than new now. The power board failure got worse over time until it got to the point that the TV would just not turn on. They told me that without the warranty, it would have run me about $350 to fix. So I'm pleased that the warranty turned out to be a good investment and I'm once again very pleased with this TV.
Despite the initial glitch with NEW and the first company not showing up, not only do I have my TV back and working, I've also now discovered a great little electronics shop for anything else I might need done. and when a picture finally appears, I can see whatever program is on but there are also little pink dots all over the screen. I'm just amazed any more when I get good service. The new model of Samsung that is comparable to this TV is now only $900 give or take. I plan on re-reviewing along my journey.Followup: The technician just left. Nonetheless, mine failed but was easily fixed. Can you tell.
Ive had this TV for a few months and never had a problem with it. Amazing picture especially in HD/Blu-ray, sound is good, user friendly menu and remote, looks very clean. Cant think of anything i don't like about it. Very happy with this TV.
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